Terms & Conditions

Terms & Conditions

Last updated: January 19, 2026

1. Agreement to Terms

By accessing and using Saga Security services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

Saga Security provides professional security services including:

  • Manned Guarding and Construction Security
  • Concierge and Reception Services
  • Retail Security
  • Event Management Security
  • Gatehouse Services
  • Dog Handling Teams
  • Key Holding & Alarm Response
  • Mobile Patrols
  • Security Consulting

3. Service Agreement

All security services are provided under a separate service agreement that will specify:

  • Scope of services
  • Duration of service
  • Pricing and payment terms
  • Specific terms and conditions for the service

4. Payment Terms

Payment terms will be specified in your service agreement. Generally:

  • Invoices are issued monthly in advance
  • Payment is due within 30 days of invoice date
  • Late payment charges may apply
  • Services may be suspended for non-payment

5. Liability and Insurance

Saga Security maintains appropriate insurance coverage for our services. Our liability is limited as specified in individual service agreements and in accordance with UK law.

6. Confidentiality

We maintain strict confidentiality regarding all client information and security arrangements. Our staff are bound by confidentiality agreements.

7. Termination

Either party may terminate services with appropriate notice as specified in the service agreement. Immediate termination may occur in cases of breach of contract or non-payment.

8. Compliance

All services are provided in compliance with:

  • Security Industry Authority (SIA) regulations
  • UK employment law
  • Health and safety regulations
  • Data protection laws

9. Force Majeure

Saga Security shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the English courts.

11. Contact Information

For questions about these terms, please contact us:

12. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with an effective date.

UK THREAT LEVEL: National Threat Level - SUBSTANTIAL
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